When you may need help
You live outside Ukraine, payments have stopped or some service periods were not counted when your pension was awarded. Before preparing an application, obtain the reason for the decision and identify information missing from the pension authority’s records. For work in several countries, we separately check applicable international agreements.
What we can do
- Examine the pension decision, credited service and reasons for refusal or suspension.
- Help prepare requests, applications and supporting documents.
- Assess appeal procedures and cooperation with a foreign pension authority.
What to prepare for the consultation
- The pension authority’s decision or notice.
- Documents on employment and service in Ukraine and other countries.
- Information about residence, previous applications and completion of required procedures.
If some documents are missing, start by describing the situation: we will identify what else needs to be obtained. In the first form, the country, the nature of the matter and important dates are enough; document numbers and scans are not needed.
What to bear in mind
Counting foreign service and paying pensions abroad depend on the countries involved and the legal basis. We do not promise automatic aggregation of all periods of employment.
Process and cost
- You describe the situation and the outcome you want.
- We clarify the circumstances, the country and the documents needed for review.
- Before paid work begins, we agree on its scope, cost and format: consultation, document preparation or representation.
The cost depends on the volume of documents, the stage of the case and the need for involvement in another country. Court fees, notarial acts, translations and expert assessments are discussed separately if required. The outcome depends on the circumstances, evidence and decisions of the competent authorities.
Frequently asked question
Can we start without a written refusal?
Yes. First we will identify how to obtain the decision or information on why payments stopped. This will help choose precise claims and next steps.
Can I get help with “Pensions while living abroad” if I live abroad?
We can start remotely while you are abroad. In your first message, state where you live and where the relevant party, property or authority is located. We will check whether a representative can take particular steps and whether the procedure requires your personal participation.
Does my country of residence decide which law applies to “Pensions while living abroad”?
No. Your place of residence alone does not decide which law applies. Relevant factors can include the countries connected to the parties, where an event or contractual duty took place, where property is located and which authority is handling the matter. We first check the connection to Ukraine, the potentially applicable law and whether local counsel in another country is needed.
What if I do not have all the documents for “Pensions while living abroad”?
You do not need a complete file to make an initial inquiry. Give us a short timeline, your desired outcome, important dates and a list of the documents you already have. Document numbers and scans are not needed in the first inquiry; after clarifying the facts, we will identify what is missing.
What determines the cost of help with “Pensions while living abroad”, and can I limit the scope?
Before paid work begins, we agree on its format, specific steps, deliverables and fee. The cost depends on the materials, stage of the matter and any work involving another country. Court or official fees, notarial acts, translations and expert reviews are discussed separately if needed.
Can you guarantee the outcome or timeframe for “Pensions while living abroad”?
No. We cannot promise a decision by a court or authority, or the actions of another party. After reviewing the facts, we explain the available options, evidence needed, risks and the timing of our own work. The overall duration can also depend on other parties, authorities and cross-border procedures; tell us promptly about notices and dates.